Kelly Cornwell recently completed an intensive training program to become a certified Dream Vacations travel agent in Pasadena.
As a result of being part of a premier home-based travel agent franchise network, Cornwell has access to great cruise and land vacation deals, and Dream Vacations’ exclusive elite product and service offerings.
“I provide award-winning reputation and experience, and it is my personal mission to provide exceptional service from the planning stages to the return home,” she said. “I do everything but the packing!”
To complete the certification program, Cornwell participated in in-depth training and workshops, including sales and marketing seminars; product briefings by major cruise lines; hands-on computer systems orientation introducing new agents to CruiseControl, a proprietary customer relationship manager, sales reporting and reservation system; and onboard ship inspections at the state-of-the-art Dream Vacations training center in Fort Lauderdale, Florida.
For more information or to book a dream vacation, call 410-437-8222 or visit www.kcornwell.dreamvacations.com. Hours of operation are Monday through Saturday, 9:00am to 8:00pm.